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Afreximbank: Manager, Banking Operations (Business Support) – Cairo / Egypt

Cairo, Egypt
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com.  Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.
Reference Number: LIPBLR14
  • Business Initiative Implementation:
  • Provide governance structure and framework for BAOP change initiatives and projects, create and maintain business project catalogue
  • Oversee implementation of BAOP business change initiatives, and coordinate interaction with other functions on initiatives and projects impacting BAOP, both IT and non-IT related
  • Communicate to relevant stakeholders on project objectives, schedule and progress to ensure ongoing buy-in
  • Business Policy and Process Management:
  • Provide governance structure and framework for policy and process management and establish an ongoing continuous improved culture across BAOP
  • Create and maintain business policy and process catalogue and manage implementation of policy and process changes across BAOP
  • Undertake capacity planning for BAOP, utilizing MI & Analytic capabilities to understand business performance and efficiency as well as working with other BAOP units to identify process and capacity issues
  • Business Risk Control:
  • Implement a strong first line of defense risk culture across Banking Operations
  • Maintain and execute the Bank’s Operational Risk Framework in BAOP including:
  • Risk and control assessments
  • Internal control monitoring activities, including control testing
  • Operational risk incident analysis and reporting
  • Liaise with RIMA and INAU on BAOP operational controls to understand and address any control deficiencies
  • Provide input to all BAOP units on the required degree and effectiveness of operational controls in relation to internal and external standards
  • Management Information (MI) & Analytics:
  • Oversee the MI & Analytics function, ensuring objectives as outlined are delivered
  • Provide a manufacturing capability for data analysis and reporting, enabling other functions in the Bank to make informed decisions with enhanced business intelligence
  • Provides a framework for leveraging data for tactical and strategic decisions by transforming data into analytical and operational reports
  • Responsible for conducting periodic audits to ensure reporting capabilities are aligned to business and stakeholder requirements
  • Communicate business performance and associated metrics to senior management
  • Client Services and Document Management:
  • Responsible for implementation of client services and document management capabilities with overall objective of ensuring delivery of BAOP services in line with agreed SLAs and enhanced client experience
  • Understand client feedback and internal KPIs with respect to servicing quality and execute improvement initiatives
  • Undertake client service reviews in conjunction with Origination and Operations functions
  • Provide document related support during transaction execution as required

Requirements: Qualification and Skill

  • Bachelor’s degree in Business, Banking or Finance from a recognized University plus a post graduate degree in a relevant field;
  • A professional qualification in the Banking will be an advantage;
  • Proven experience of at least 8 years with a reputable banking organization in business management, strategy implementation and project/ change management roles. Experience in credit administration, trade finance processes and back office operation will be a positive differentiator. The candidate must demonstrate experience and knowledge of operating in a fairly complex banking environment with proven knowledge and understanding of best market practice in banking operations management;
  • Ability to communicate and function in a culturally diverse and change oriented setting with good knowledge of banking practices in Africa;
  • Ability to interact with senior officials of banks, corporates and governments;
  • Excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages is an added advantage (French, Arabic and Portuguese);
  • Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals.
Contractual information:

  • Permanent
  • Willing and able to relocate to Cairo
  • Suitably qualified candidates from all African nationalities are encouraged to apply
Please apply directly, by clicking on the Apply Button and visit www.caglobalint.com for the latest CA Global jobs.

Lizette Pienaar
Recruitment Associate
CA Global Finance

CA Global will respond to short-listed candidates only.If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
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