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Fleet Coordinator (Technical Maintenance / Automotive / Dealership / Customer Service)

Lusaka, Zambia
Reference Number: VANAF11
Job Description: Ghanaian nationals encouraged apply
Exciting opportunity in Lusaka Zambia. An international company is seeking a Fleet Maintenance Manager in the Automotive sector to start as soon as possible.
  • Loading relevant information of all new vehicle’s entrants onto the CMS
  • Ensuring the proper training of staff to understand unique content of contracts
  • System improvements and accurate investigations
  • Manage technical relationship with dealerships
  • Conduct risk assessments of all authorizations to minimize daily risk
  • Manage relationship between customers and sales staff where technical issues are concerned
  • Ensure all warranty and policy claims are submitted timeously
  • Ensuring smooth workflow, processes and procedures
  • Quality control of all staffs work
  • Ensuring quotations are presented timeously and accurately
  • Ensuring all annual vehicle licenses, roadworthy and insurance renewals are done
  • Ensuring accident claims are dealt with and compliant
  • Ensure correct termination of vehicles and movement into stock
  • Assist with the disposal of vehicles
  • Ensure accurate monthly reporting
  • Manage and develop staff
  • Manage SLA’s and admiration of complete departments to minimize risks
  • Cost management and reductions through pricing negotiations
Requirements: Qualification and Skill
  • Matric
  • 5 years’ experience in a Call Centre
  • Technical or Mechanical qualification
  • Business Qualification
  • Experience with managing at least 10 team members
Benefits and Contractual information:
  • MR
If you wish to apply for the position please send your CV to Vanessa Ngwenya at vngwenya@caglobalint.com 
Please visit www.banking-recruitment-jobs.com for more exciting opportunities.
Vanessa Ngwenya
Junior Recruitment Consultant
CA Global Finance (PTY) Ltd
CA Global Finance will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
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