Service Manager (French / Trucks / Earth Moving Equipment / Mining / Construction) - DRC

Location: DRC, DRC
Date Posted: 19-02-2018
Reference Number: 855-1902LH
Job Description:
Our client, with operations in the DRC, is seeking a qualified Service Manager with experience in heavy equipment and trucks to join their team.
  • Management of the Service Department to ensure efficiency and profitability.
  • Providing advice and recommendations to the After Sales Director to ensure best practice in and operation of the service department.
  • Through efficient operation of the department, ensure customer and employee satisfaction and retention.
  • Develop annual budgets, manpower plans and targets for the department.
  • Oversee repairs, maintenance and warranty claims.
  • Mentoring and training subordinates.
Requirements: Qualification and Skill
  • Mechanical or Electrical Trade Certificate, Diploma or Degree.
  • French communication skills.
  • 10 years of experience in the maintenance of premium brand commercial trucks and earth moving equipment.
  • 5 years previous experience as a Service Manager for commercial trucks and earth moving equipment.
  • Strong workshop operations experience.
  • Well-versed in customer relations.
  • Experienced in warranty claims and discounting.
  • Computer literate.
  • Valid driver’s license.
  • Previous experience working as an expatriate in Africa.
Benefits and Contractual information:
  • 1 year contract with possible renewal.
  • Residentially based position with the option of family status.
Please apply directly, by clicking on the Apply Button ‚Äčand visit for the latest CA Mining jobs.
Leanne Laas
Senior Executive Recruitment Consultant
CA Mining: Global Recruitment
If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

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