Regional After Sales Manager (Diesel Technician / Technical Manager) – Germiston, South Africa

Location: Germiston, Johannesburg, South Africa
Date Posted: 20-08-2018
Reference Number: GRB
 
Job Description:
To develop and implement an effective and sustainable dealer sales strategy for the brand in order to support dealers in aftersales issues. 

Responsibilities:
  • Maintenance and Repairs
  • Stock Holding
  • Age analysis: Ensure that % of dead stock at dealers falls within certain parameters set by the parts manager
  • Upselling: Conduct job card audits , battery tester, and related technical  reports and the job card analysis as per the process requirement; identify problems and implement and monitor solutions
  • Dealer Skill level: determine current skills level at dealer and support dealer to comply with training requirements
  • Mark dealer annually; identify which areas need to improve; develop action plans to improve areas; implement actions; monitor actions until next marking
  • Compile aftersales reports for all regions based on KPI’s
  • Ensure effective after-sales communication is carried out with fleet customer
  • Ensure proper corporate image is portrayed and communicated to all relevant parties
 
Requirements: Qualification and Skill
  • Grade 12 Qualification
  • Certified/Qualified as a Diesel Technician
  • Completed apprenticeship
  • A recognized qualification in business development or transport management
  • 3 years after sales experience, as a regional aftersales manager and exposure to dealer networks
  • 5 years’ experience as a qualified technician
  • 2 years’ experience in service management
Please apply directly, by clicking on the ‘apply button’ and visit www.caglobalint.com for the latest CA Global jobs.
 
Grant Botha
Recruitment Consultant
The CA Global Group
 
Should you not receive a response in two weeks, please consider your application unsuccessful. Your CV will be kept on our database for any other suitable positions.
 
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