General Manager: Cash and Carry (Portuguese / Degree/ Retail) – Benguela, Angola

Location: Benguela, Benguela, Angola
Date Posted: 20-11-2018
Reference Number: NUL
Job Description:

Plan and control all the operations of the stores in the Region under its responsibility, namely the commercial activity and support of operations, as well as the management of technical, human and material resources, in accordance with the strategic guidelines defined above by the Business Department, by way to ensure maximization of sales and customer satisfaction and thus contribute to the results of the commercial stores of the Group.
To contribute to the development, implementation, monitoring and review of a business strategy that maximizes the retail net profit by driving sales and controlling costs at regional level; to build motivated and high performing teams through the effective leadership and line management to retail staff.
  • Works aligned with the Managing Director  to influence the creation and communication of company strategy, business priorities and targets for the Teams and ensures there are systems in place to enable the shop managers to receive the information in a timely manner
  • Generates ideas about future retail activities to ensure a cutting edge strategy; maintains up to date knowledge of the market place, competitors and trends.
  •  Uses open feedback mechanisms from the operations team with other departments to ensure the integration of the retail strategy with other activities
  •  Influences and supports the retail element of the annual budget process ensuring understanding and buy in from the operations team.
  • Constantly reviews financial data and supports the Regional Managers in providing realistic input into the sales budgets
  •  Takes decisions on matters relating to the day to day retail operation within their defined work area including the strategic planning of resources
  •  Translates the strategic goals into retail operational plans to achieve the required targeted growth in sales and profit; entities and optimizes promotional opportunities ensuring these are co -ordinated with wider  promotions and campaigns
  • Ensures that the retail operation complies to all policies and procedures relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business
  • Ensures all new shop proposals meet the required return on sales prior to submitting any recommendations to the Managing Director; all new shop locations must be visited to ensure they will trade effectively and meet the proposed budgets
  • Spends time in shops with retail shop teams and customers to understand and identify business critical issues in order to ensure the alignment of tactics and strategies; maintains the corporate identity of Mind in all shops and related initiatives
  • Takes a lead role in building a strong sales management culture with the operations team; spends time coaching Regional Managers, identifying skills and opportunities for development; provides advice and guidance on shop manager issues when needed.
  • Works with the HR Business Partner to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to. Chairs disciplinary, grievance, capability hearings and appeals as required.
  •  Proactively manages and reviews the performance and progress of Regional Managers and their regions, sets objectives and targets; works with Training Manager to develop individual training plans for the team
  •  Instigates the creation of procedures and systems to maximise volunteer recruitment and retention
  •  Maintains and constantly develops innovative and cost effective stock generation; monitors stock weekly to achieve bottom line sales budget against monthly targets
  •  Regularly produces and presents a range of financial/non-financial reports for the Retail Board as required
  • Daily control of sales of all stores; Check inventory of all stores daily; Manage purchase orders and follow them with the CDL for all stores; Ensure minimum inventory in all stores and assist in sending purchase orders to CDL; Prepare monthly reports of sales, purchases, inventory; Prepare monthly sales presentations for meetings; Control monthly budgets; Control, weekly and monthly, the financial requisitions of all stores; Elaborate, any other management reports, when requested; Conduct the evaluation of the performance of the Associates of their responsibility, following the schedule of the organization, as well as control performance and attendance.
  • Degree in Management or similar;
  • Fluency in Portuguese and English;
  • Degree in Management in business or similar;
  • Minimum experience of 5 years in the performance of similar or equivalent functions in companies with more than 20 commercial food stores;
  • Leadership and team spirit;
  • Experience in team building;
  • Initiative to search for solutions in complex scenarios;
  • Availability of time and pressure resistance characteristic of the retail sector;
  • Ease of adaptation to multi-cultural environments;
  • Ability to analyze, organize and guide objectives;
  • Vision and direction for the business;
  • Solid knowledge of Informatics as a user
  • Analysis and resolution of problems;
  • Communication;
  • Decision making;
  • Orientation towards objectives;
  • Resilience.
Please apply directly, by clicking on the Apply Button ​and visit for the latest CA Global jobs.
Nicholas Luiz
Senior Recruitment Consultant
CA Oil and Gas: Global Recruitment
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