Booking Co - Coordinator (Customer Service / Shipping / Maritime ) – Durban, South Africa

Location: Durban, Kwa - Zulu Natal, South Africa
Date Posted: 12-06-2017
Reference Number:
HL01AB
 
My client has an exciting and challenging position available in the Maritime Sector. The company is looking to secure the permanent services of an experienced Booking Co - Coordinator to join the growing Durban office.
 
Responsibilities:
  • Receive and evaluate booking requests directly or via EDI
  • Create standard and special shipments
  • Create and distribute booking confirmations
  • Receive evaluate and administer update requests from Customers
  • Retrieve Revenues and cross check with sales department
  • Liaise with Operations for transport and equipment availability
  • Handling and execution of internal security requirements
  • Communicate with customers in case of exception handling of shipments
  • Customer Problem Solving in line with CTW
  • After hours assistance for  Navis, Port & Terminals
  • Updating customers with sailing schedule details.
  • Providing value added service to clients
  • Promote the usage of e-business options
  • Understand carries – haulage and offer assistance in handling of same.
 
Requirements: Qualification and Skill
  • Minimum 3 years’ experience in the Liner Shipping Industry.
  • Responsible, decisive and outgoing personality
  • Ability to take initiative and able to work under pressure
  • Analytical, systematic and efficient way of work
  • Attention to detail.
  • Enthusiasm and team spirit
  • Customer and Service orientation
  • Willingness to work overtime and to be on standby for operational issues
  • Good IT knowledge
  • Very good command of written and spoken English
  • Excellent knowledge of NAVIS
  • Advanced carriers-haulage knowledge
 
Benefits and Contractual information:
  • Medical Aid
 
Please apply directly, by clicking on the ‘apply now button’ and visit www.caglobalint.com for the latest CA Global jobs.
 
Ansaar Baderoen
Recruitment Consultant
CA Oil & Gas
 
If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
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