Head of Strategic Planning and Operations Africa

Location: Johannesburg, Gauteng, South Africa
Date Posted: 26-06-2017
Our client is the leading source of intelligent information for the world’s businesses and professionals. They deliver critical information to leading decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization.
Job description:
Helps drive accelerated business growth and performance in Africa through a defined Leadership Team operating rhythm, execution of strategic priorities across leadership team and key stakeholders, and the provision of key relevant insight, information and analysis up, down and across the business, to inform key decisions. Develops and maintains a strong execution culture and environment. Build credibility of the business externally and internally.
Key accountabilities include:
  • Work closely with Leadership Team and key stakeholders to ensure effective and seamless operating rhythm and accountability across the business.
  • Align planning and strategy to customer and market insight. Ensure Customer Advisory Board set up and execution. Ensure other key customer community engagements are aligned to strategy across the business.
  • Develop and maintain key customer and industry association relationships.
  • Structure and lead work streams and projects for developing business unit or customer segment strategies & execution plans, acquisition pipeline development, strategy planning process, or key operational issues (such as pricing, sales force optimization).
  • Ensure profitable growth across all customer segments and BUs through execution of strategic plans.
  • Develops and maintains key strategic market, customer and competitor plans for the region and stays abreast of global developments and the connection to the region.
  • Responsible for overall approach and strategy for developing, maintaining and expanding key external relationships that support the organization’s corporate growth priorities
  • Bring discipline to business operations in Africa through intelligent use of reporting metrics to drive actions, behaviour, effectiveness and performance.
  • Work closely with Finance and Sales Operations to ensure accurate sales forecasts and reporting, and that all members of the sales team work efficiently to achieve high levels of growth and client satisfaction.
  • Coaches and mentors team members to drive higher performance.
  • Collaborates with Client Specialists, Account Management, Service and delivery, and Administrative Support teams.
  • Interacts with the broader Business Operations Groups, Marketing, Africa Management, GGO Center, Finance, Acquisition Integration, Innovation, Tax, Legal, Sales, Technology, Global Strategy and other colleagues across the company in the achievement of these objectives.
  • Promotes thinking “outside the box” to come up with creative solutions for customers and potential markets.
Qualifications and Requirements:
  • Customer and market focus, and ability to build and manage customer and partner community relationships are essential.
  • Proactive, with good understanding of the company strategy, market and business model
  • Excellent organizational, facilitation and execution skills. Project management certification is an advantage.
  • Strong ability to structure and manage work streams for self and small groups, Ability to handle multi-tasking environment, meet deadlines, and work with a wide range of sensitive and confidential issues.
  • Proven analytical and quantitative skills, experience with spreadsheets and other quantitative modelling tools. Proficiency in using research tools.
  • Strong communication skills (both written and verbal) and interpersonal skills at a senior management level.
  • Proven ability to build relationships and influence all levels within an organization.
  • Thrives in a fast-paced dynamic environment. Drives change and follow through.
  • Resourceful, with ability and desire to find solutions where they are not obvious.
  • Strong leadership and management skills. Ability coach/mentor staff.
  • Ability to facilitate large group sessions with senior management. Proven ability to interact with senior management and influence outcomes
  • Tenacious and driven by delivering results, working effectively alone or in teams across all functions of the business
  • Broad business acumen and experience. Strategy consulting experience preferred.
Please apply directly, by clicking on the Apply Button and visit www.caglobalint.com for the latest CA Global jobs.
Michelle Muir
Senior Associate
CA Global Africa Recruitment 
If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
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