Senior HR Manager: Change Management - (Financial Services / Customer Experience / Transformational Projects / Enterprise Chang

Location: Cape Town, South Africa
Date Posted: 21-07-2017
Responsibilities:
  • Provide change leadership to the Groups strategic change Initiatives / projects.
  • Thought leader for key change initiatives - Work with other functions and stakeholders to identify & document complete list of change impacts and action plans.
  • Identify cultural and organisational alignment risk points; recommend and implement strategies to ensure stronger strategic alignment and change sustainability. Identify resistance and performance gaps, and create/ manage measurement systems to track adoption, utilisation, and proficiency of individual changes.
  • Develop and roll-out communications.
  • Build and evolve the strategic change practice.
  • Actively build and contribute to knowledge assets, templates, tools and resources to support building greater awareness & understanding of change tools & principles.
  • Partner closely with Internal Communications to ensure alignment of all communications and messaging across the organisation.
    • This Leader will apply a structured change management approach and methodology for the people side of change caused by projects and change efforts as follows:
    • Clearly describe the change, identifies stakeholders, assesses the impact and communicates to the organisation.
    • Develop a change management strategy based on understanding the details of the organisation, and the groups (stakeholders) being impacted.
    • Proactively identify potential people risks and anticipate points of resistance; then develops specific plans to mitigate or address the concerns.
    • Develop actionable and targeted organisational alignment plan for sponsor and stakeholder management which includes communication, coaching, education and resistance management.
    • Support the execution of plans by managers and business leaders.
    • Provide active and visible coaching to leaders who are change sponsors.
    • Create and enable reinforcement mechanisms and celebrations of success.
    • Create and manage measurement systems to track adoption, utilisation and proficiency of individual changes.
    • Identify resistance and performance gaps, and works to develop and implement corrective actions.
    • Work with project teams to integrate change management activities into the overall project plan.
    • Work with communication, training, and HR specialists in the formulation of particular plans and activities to support project implementation.
 
Requirements: Qualification and Skill
  • Possess relevant degree at honours level.
  • Certified in Prosci change methodology (preferred). 
  • Minimum of 8 years’ experience in the Change Management field and at least 3 to 5 years senior management experience. Must have worked on large transformation projects.
  • Experience consulting to business leaders, providing communication, change management and deployment support.
  • Possess subject matter expertise in Change Management.
  • Project management experience.
  • Facilitation experience.

 
Please apply directly, by clicking on the ‘apply button’ and visit www.caglobalint.com for the latest CA Global jobs.
 
Robin Botha
Recruitment Consultant
CA Global Finance
 
Should you not receive a response in two weeks, please consider your application unsuccessful. Your CV will be kept on our database for any other suitable positions.
 
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