Head of SME Banking (Mauritian / Finance / Customer Relationships) - Mauritius

Location: Mauritius, Indian Ocean
Date Posted: 09-08-2017
Our client is seeking a Head of SME Banking who will responsible for the management of the SME Banking department while developing and managing new and existing SME clients through a team of Relationship Managers.
  • Manage assigned portfolio in accordance with the Bank credit policies and guidelines.
  • Ensure that any irregularities arising in the department are promptly reported and resolved to minimise any financial / reputation loss.
  • Ensure that the department is fully compliant in terms of all relevant laws, rules, regulations, procedures and standards of best working practice.
  • Establish and implement competitive pricing policies and tariff structures to maximise product profitability and shareholder value.
  • Plan new product launches with Relationship Managers and ensure that new products meet planned revenue and volume targets.
  • Ensure that the department delivers high quality and timely service to its clients and maintaining direct interface with clients through direct visits / phone / mail, etc.
  • Maintain and enhance customer relationships with existing and prospective customers to ensure business continuity and growth.
  • Lead and manage the articulation and definition of annual SME Banking Operating Plan to deliver short-term financial results and manage revenue & costs (P&L).
  • Identify and translate market opportunities into new SME product programs or enhancements to existing products, in order to generate profitable business.
  • Manage, coach and motivate SME team; review and assess staff performance.
  • Mauritian nationality is a prerequisite.
  • BSc in Finance or equivalent (Master degree preferred).
  • At least 7 years of experience in Financial Services with 3+ years of direct managerial experience.
  • Prior exposure to the banking sector desirable.
  • Ability to relate functional objectives to the broader business context.
  • Knowledge of accounting principles & practice, customer lending, credit principles, risk management and banking regulatory framework.
  • Understanding of socio-political and economic environment of international and local market segments.
  • Knowledge of policies and procedures relating to all areas under control.
Please apply directly, by clicking on the Apply Button

Kathleen Chu
International Recruitment Consultant
CA Global Africa

If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
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